Terms of Service

Welcome to GoLupa. The terms “we,” “us,” and “our” refer to GoLupa. GoLupa operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience.

GoLupa is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information.

You represent and warrant that all information you provide to GoLupa is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide accurate representations of our products and services in our online store. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. GoLupa reserves the right to discontinue any product at any time and may limit the quantities of any products offered to any person, geographic region, or jurisdiction.

Section 3 - Orders

When you place an order, you are making an offer to purchase. GoLupa reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until GoLupa confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as GoLupa may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing information, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may be different from prices offered in other stores operated by third parties.

GoLupa may offer promotions from time to time. These promotions may be governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through GoLupa.

You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that any payment information you provide is true, correct, and complete; that you are authorized to use the payment method provided; and that you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed.

GoLupa is not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement, are owned by GoLupa, its affiliates, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants any license or rights to you under any patent, trademark, copyright, or other intellectual property of GoLupa, Shopify, or any third party.

Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted are reserved by GoLupa.

GoLupa’s names, logos, product names, service names, designs, and slogans are trademarks of GoLupa or its affiliates or licensors. You must not use such trademarks without prior written permission from GoLupa.

Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans on the Services are the trademarks of their respective owners.

Section 7 - Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

GoLupa shall have no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms provided by the relevant third-party provider.

We may also offer new features through the Services in the future. Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

Section 8 - Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

GoLupa is not responsible for examining or evaluating the content or accuracy of third-party materials or websites. If you decide to leave our Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content from third-party websites.

Please review third-party policies and practices carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

Section 9 - Relationship with Shopify

GoLupa is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our store are made directly with GoLupa.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and GoLupa, including any injury, damage, or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with GoLupa.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide services to you.

By using the Services, you acknowledge that you have read and understand our Privacy Policy.

Section 11 - Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content, collectively referred to as “Feedback,” you grant GoLupa a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

We may use Feedback to operate, provide, evaluate, enhance, improve, and promote the Services.

You represent and warrant that you own or have all necessary rights to any Feedback you provide; that you have disclosed any compensation or incentives received in connection with your Feedback; and that your Feedback complies with these Terms.

GoLupa is under no obligation to maintain your Feedback in confidence, pay compensation for your Feedback, or respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead GoLupa or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you make and its accuracy. GoLupa takes no responsibility and assumes no liability for Feedback posted by you or any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Occasionally, information on or through the Services may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

GoLupa reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

• For any unlawful or malicious purpose;

• To violate any applicable laws, regulations, rules, or ordinances;

• To infringe upon or violate our intellectual property rights or the rights of others;

• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any person;

• To transmit false or misleading information;

• To upload or transmit malicious code;

• To send spam, phishing, or other unsolicited messages;

• To impersonate or attempt to impersonate another person or entity;

• To interfere with or disrupt the security or functionality of the Services;

• To collect or track the personal information of others;

• To reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without authorization.

GoLupa reserves the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

Section 14 - Agents

This section applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services.

“Agent” means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed without direct supervision.

No Agent may access, use, or interact with the Services unless it identifies itself and operates in accordance with these Terms.

GoLupa may limit whether and how any Agent accesses, uses, or interacts with the Services.

Agents must not conceal or obscure that access or interaction is coming from an Agent, mimic human behavior, bypass CAPTCHAs, or circumvent measures intended to block, limit, modify, or control access to the Services.

Section 15 - Termination

GoLupa may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 - Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes.

GoLupa does not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

Except as expressly stated by GoLupa, the Services and all products offered through the Services are provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied.

This includes implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free.

Some jurisdictions limit or do not allow the disclaimer of implied or other warranties, so the above disclaimer may not apply to you.

Section 17 - Limitation of Liability

To the fullest extent permitted by law, GoLupa, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, and those of Shopify and its affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, or otherwise, arising from your use of the Services or any products purchased through the Services.

Section 18 - Indemnification

You agree to indemnify, defend, and hold harmless GoLupa, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, payable to any third party due to or arising out of:

1. Your breach of these Terms of Service or the documents they incorporate by reference;

2. Your violation of any law or the rights of a third party;

3. Your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced.

We may control the defense and settlement of such claim at your expense, including choice of counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent.

Section 19 - Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.

Section 20 - Waiver; Entire Agreement

The failure of GoLupa to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and GoLupa and govern your use of the Services.

They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and GoLupa.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 - Assignment

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without prior written consent from GoLupa.

Any such attempt will be null and void.

GoLupa may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice.

Section 22 - Governing Law

These Terms of Service and any separate agreements whereby GoLupa provides Services to you shall be governed by and construed in accordance with applicable laws.

Any disputes arising from these Terms or your use of the Services shall be handled in accordance with applicable legal requirements.

Section 23 - Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service

You can review the most current version of these Terms of Service at any time on this page.

GoLupa reserves the right, in our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to us at:

GoLupa
supportgolupa@gmail.com